Supplier Onboarding Agreement

I am the Supplier or an authorised representative of the Supplier business, I am at least 18 years old, and I have authority to accept this electronic agreement for the business identified in my TIZARAT account.

I request access to TIZARAT’s B2B supplier profile, product catalogue, buyer requirement matching, lead assignment, contact introduction and optional advertising services. A listing or lead is an opportunity for an independent business enquiry and is not a guaranteed order, sale, payment, buyer response or credit approval.

I will provide accurate, current and lawful information about my business, owner, email, mobile, address, GSTIN, licences, bank details, shop, product, SKU/article, image, brand authority, material, size, colour, price, MOQ, unit, stock, tax, delivery capability and certificates. I will promptly correct any inaccurate or outdated information.

I warrant that I own or am authorised to use all uploaded product images, descriptions, logos, brands, catalogue material and documents, and that my listings do not infringe intellectual property or mislead Buyers about product identity, origin, material, quality, certification, safety, brand affiliation or warranty.

I alone am responsible for all goods I manufacture, source, advertise, list, quote or sell, including authenticity, lawful sourcing, quality, conformity to sample and specification, quantity, safety, standards, packaging, labelling, GST and other taxes, licences, statutory approvals, invoices, dispatch, freight, insurance, delivery, return, replacement, warranty, recall and after-sales service.

Any quotation, purchase order, credit arrangement, manufacturing order or sale contract is directly between me and the Buyer. I alone negotiate and accept orders, confirm availability, issue my tax invoice, collect the Buyer’s purchase price, arrange packing and transport, deliver goods and perform the sale contract. TIZARAT is not the buyer, seller, manufacturer, carrier, warehouse, insurer, escrow agent, lender or guarantor in that transaction.

I will independently qualify each Buyer and requirement, verify authority, payment capability, specifications, sample approval, bank/payment details and delivery destination, and document every material commercial term before accepting an order or taking an advance.

I agree to pay TIZARAT the 3% success-based platform fee for a transaction demonstrably attributable to a TIZARAT-originated lead or introduction, including repeat transactions with the same introduced Buyer arising from the same TIZARAT-originated Buyer–Supplier connection. The current platform does not configure an automatic time-based expiry for that connection; any future change must be displayed and accepted before it applies. The fee calculation base, applicable GST/tax treatment, invoice and due date must be disclosed before the relevant fee-bearing lead/plan is accepted.

I will report attributable deals accurately, respond to buyer-confirmation requests, provide reasonable evidence where requested and pay the invoiced platform success fee by the stated due date. I will not conceal, split, rename, route through an affiliate or move an attributable deal off-platform for the purpose of evading the agreed fee. The 3% fee is payable to TIZARAT and is separate from the Buyer’s goods payment.

Where I choose to unlock a Buyer’s contact details for a specific Buyer Requirement or Product Lead, I agree to pay the separate fixed contact-unlock fee displayed on that lead screen (currently ₹50 by default per lead/requirement). This contact-access fee is separate from the 3% success fee, any monthly assigned-lead plan and the Buyer’s goods purchase price. Contact details are released only after the platform’s stated payment-verification process is completed.

Any monthly assigned-lead entitlement, including 20 leads per monthly cycle only where that plan is separately selected and displayed, is a separate platform service. The plan price, number, validity, lead-delivery definition, replacement, expiry, rollover and tax treatment are those shown before purchase. No lead plan guarantees an order, response, conversion, buyer solvency or sale.

Advertising is optional and separately charged from lead plans and the 3% success fee. The base rates shown for Product Ad and Shop + Product Ad are ₹100/day and ₹300/day respectively, subject to applicable taxes and the accepted campaign summary. Paid placement is labelled SPONSORED/Ad and buys only the specified promotional placement, not guaranteed views, clicks, enquiries, sales or organic ranking.

I will contact Buyers only for the stated business requirement, use their contact data lawfully, not resell or disclose it without authority, honour communication preferences and protect account credentials. I will retain quotations, orders, invoices, payment records, delivery proof and deal/commission records for the legally required period.

I understand that a Buyer’s failure to pay, reject/return goods, dispute quality or request a refund, and my own failure to supply, deliver, replace or refund, are matters under the direct Buyer–Supplier contract, subject to applicable law. TIZARAT does not collect Buyer purchase money, guarantee Buyer creditworthiness or recover debts for me.

TIZARAT may verify limited documents, review or reject listings/ads, allocate leads using platform criteria, remove content, pause campaigns, restrict leads or suspend an account for legal, safety, fraud, fee or policy reasons. Verification or approval does not certify my products, capacity, compliance, solvency or future performance.

I will comply with applicable product, consumer, tax, advertising, data-protection, labour, environmental, intellectual-property and business laws, and cooperate with lawful takedown, grievance, regulator and court directions. I will indemnify TIZARAT to the extent permitted by law for third-party claims caused by my unlawful products, listings, claims, data misuse, infringement or breach of my Buyer–Supplier contract.

No clause in this agreement creates blanket immunity or removes a statutory right or duty that cannot lawfully be excluded, or TIZARAT’s responsibility for its own platform services, fraud, wilful misconduct or mandatory legal obligations. The Website Terms, Supplier Rules, Assigned Lead Rules, Fee, Advertising, Listing, Privacy, Refund, Acceptable Use, Dispute and Grievance policies form part of this agreement by reference.